Frequently Asked Questions

Questions about payment

We accept payment made by Credit Card, Paypal, and Money Transfer. For credit cards, we accept Visa, Master, American Express. Orders will be processed after payment is received.

Questions about payment

Please find the below table for the postages.
CountryOrdinary PostExpress Post
AustraliaFreeAU $8.00
Other CountriesAU $16.00-
Our headquarter is in Sydney Australia. However, we have warehouse in the US and UK. Depends on the stock level of your products, we will try to find a closest warehouse to fulfil your order.
In most cases, orders will usually be dispatched in 1-2 business days.
Please find the below table for the delivery timeframe:
CountryOrdinary PostExpress Post
Australia1 - 10 work days1 - 3 work days
US, UK, NZ3 - 15 work days-
Other Countries5 - 15 work days-
Please note that the above timeframes are guide only. The actually delivery time will also depends on our stocks and your local delivery courier as well.

Questions about payment

If there is a mistake with your order, please feel free to contact us. We will fix it up for you.

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